Versand
Last updated: November 12, 2026
Welcome to tigo mondo ! Here you will find all the important information about our shipping costs, processing times and delivery conditions.
1. Shipping area
We deliver within Germany.
2. Processing time
All orders are processed within 1-3 working days after receipt of payment.
Orders are not normally processed on weekends and public holidays.
3. Shipping methods and delivery times
| Shipping method | Shipping costs | Delivery time |
|---|---|---|
| Economy shipping | Free (€0.00) | 5–8 working days |
| Standard shipping | €15.00 | 3–4 working days |
The stated delivery times begin after processing is complete.
4. Total delivery time
The total delivery time consists of processing time and shipping time.
-
Economy shipping: 6–11 working days total.
-
Standard shipping: 4–7 working days total.
5. Shipment tracking
After shipment, you will receive a shipping confirmation via email. If available, you will also receive a tracking number.
6. Delivery delays
In exceptional cases, delays may occur due to holidays, weather conditions or problems with the shipping provider.
If you have any questions about your delivery, please contact us at kontakt@tigomondo.com .
7. Damaged or missing items
Should your order arrive damaged or an item be missing, please contact us with your order number and a description of the problem.
Your statutory warranty rights remain unaffected.
8. Returns and Refunds
We offer a voluntary return period of 30 days from receipt of the goods in accordance with our return policy.
The statutory right of withdrawal remains unaffected.
After receiving and inspecting the return, we will process any refund due via the original payment method.
9. Contact information
tigo mondo
Bernsteinstraße 126
70619 Stuttgart-Sillenbuch
Germany
Telephone: +49 711 99738666
Email: kontakt@tigomondo.com